TECHNOLOGY BUSINESS PROJECTS NETWORKING

Hi, I'm Arulprakasam

Bridging Technology, Business & Better Solutions

A Computer Science and Business Systems graduate with experience in network operations, technical support, business development, marketing, and project management.

Explore my professional journey
Portrait of Arulprakasam M

Arulprakasam M

I’m Arulprakasam M, a Computer Science and Business Systems graduate with experience across Network Operations, Technical Support, Business Development, Marketing, Project Management, and Technology Projects. Currently, I work as an L1 Engineer at Sify Technologies, supporting enterprise Wi-Fi environments using Cisco, Aruba, and Cisco Meraki. My work includes network monitoring, troubleshooting, incident management, AP management, connectivity checks, survey coordination, and technical documentation. Alongside my technical career, I have experience in B2B business development, SaaS marketing, customer engagement, and project management. Through my freelance project management work and IEEE leadership, I have worked with clients, technical teams, students, and multiple stakeholders to plan, coordinate, and deliver technology projects. I am particularly interested in the intersection of Technology and Business, with a growing focus on Cybersecurity, SOC Operations, Networking, Cloud, DevOps, B2B Business, Marketing, and Project Management.

PROFESSIONAL EXPERIENCE

My Work Experience

Sify Technologies

August 2026–Present
L1 Engineer – Management WiFi Team

Networking | IT Operations | Technical Support

  • Monitor enterprise Wi-Fi infrastructure using Cisco Meraki, Cisco, and Aruba.
  • Perform connectivity checks, uptime monitoring, ping tests, and basic troubleshooting.
  • Handle incidents and service tickets and coordinate with relevant technical teams.
  • AP management, MAC whitelisting, monitoring, and basic configuration.
  • Prepare operational reports, technical updates, and ticket closure documentation.

Nethra Techarts

May 2025–May 2026
Freelance Project Management Associate

Project Management | Business Analysis | Client Coordination

  • Worked with clients, developers, designers, and technical teams on technology projects.
  • Gathered requirements and understood client business needs.
  • Planned and tracked tasks, timelines, milestones, and deliverables.
  • Coordinated communication between clients and technical teams.
  • Supported project delivery and resolution of project-related challenges.

Spark InnoTech

June 2025–August 2025
Business Development & Marketing Intern, SaaS

B2B Sales | Marketing | Customer Engagement

  • Conducted market research to identify potential B2B customers and market opportunities.
  • Supported lead generation, customer outreach, and business development activities.
  • Communicated with prospects to understand business requirements and challenges.
  • Presented SaaS and technology solutions based on customer needs.
  • Managed customer follow-ups and maintained prospect information using CRM tools.
PROJECT & ACHIEVEMENTS

Ideas Into Impact.

Technology projects driven by innovation, collaboration, and real-world community needs.

Apadrasta Smart Bin project
◉ IoT Sensors
▥ Smart Monitoring
♧ Cleaner Communities
EPICS in IEEE $ 4,500 Funded

Apadrasta Smart Bin

IoT Smart Waste Management Project Leadership

An IoT-based smart waste management system designed to address community waste challenges, led by a multidisciplinary student team, coordinated project activities, documentation and stakeholder communication.

Role

Project Lead

Key Focus

IoT & Smart Systems

Impact

Cleaner & Healthier Communities
BioSanTech sanitation project
♧ Sustainable Sanitation
◉ IoT Monitoring
♧ Community Impact
IEEE Tech4Good $ 7,447 Funded

BioSanTech

IoT Sanitation Finance & Project Coordination

An IoT-based sanitation solution focused on improving community sanitation with a practical and sustainable approach. Contributed as Finance Lead, supporting budgeting, resource tracking, project planning, documentation, and coordination between technical requirements and available resources.

Role

Finance Lead

Key Focus

IoT & Sanitation

Impact

Improved Sanitation & Public Health
▤

$11,947

Total Project Funding

Across two IEEE funded projects

▤

10+

Project Proposals Reviewed

EPICS in IEEE and Tech4Good

♧

Multiple

Teams Coordinated

Students, mentors and stakeholders

♧

Real Impact

Project Proposals Reviewed

Technology solutions for a cleaner and healthier future

SKILLS & TECHNOLOGIES

A Versatile Skills Set.
Built Across Technology & Business.

Combining technical operations, business understanding, and project coordination
to solve practical problems and deliver meaningful outcomes.

Networking &
IT Infrastructure

Building and managing secure, reliable
and high-performing network environments.

Cisco Aruba Cisco Meraki Enterprise Wi-Fi Network Monitoring TCP/IP LAN/WAN Switching Routing Basics AP Management Incident Management

Cybersecurity & SOC

Developing knowledge and hands-on
understanding of modern security operations
and threat monitoring.

Cybersecurity Fundamentals SOC Fundamentals Security Monitoring Log Analysis Network Security Incident Response Threat Detection (Basic) SIEM (Basic)

Cloud & DevOps

Exploring cloud platforms and modern DevOps
practices to support scalable and reliable solutions.

AWS (Basic) Cloud Fundamentals Linux Basic DevOps Fundamentals CI/CD Concepts Infrastructure Monitoring Automation Concepts Cloud Security (Basic) Container Basics

Business Development
& Marketing

Connecting technology with business
opportunities and building strong customer
relationships.

B2B Sales Lead Generation Market Research SaaS Marketing Customer Engagement CRM (Basic) Product Communication Customer Follow-ups Business Growth

Project Management &
Business Analysis

Coordinating teams, managing projects,
and ensuring successful delivery.

Requirement Gathering Project Planning Task Tracking Milestone Tracking Stakeholder Coordination Risk & Issue Tracking Documentation Client Communication Business Analysis

Tools & Technologies

Using a range of tools and technologies
to support development, analysis and productivity.

ServiceNow (Basic) Jira Microsoft Excel Google Workspace SQL (Basic) Power BI (Basic) Python (Basic) Windows Linux ChatGPT Gemini Microsoft Copilot Figma VS Code
EDUCATION & CERTIFICATES

Education & Certificates

My academic background and professional certificates that support my technical
knowledge and career growth.

2022 - 2026

B.Tech Computer Science and Business System

Sri Sairam Engineering College

West Tambaram, Chennai-44

Percentage: 72%
2020 - 2022

Higher Secondary Certificate (HSC)

Sri Ramakrishna Higher Secondary School

Perambalur

Percentage: 86%
2019 - 2020

Secondary School Leaving Certificate (SSLC)

Senthil Matric Higher Secondary School

Virudhachalam

Percentage: 98%
GET IN TOUCH

Let's Connect

Have a project in mind, a question, or just want to say hi?
I'm always open to discussing new opportunities, ideas,
and collaborations.

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